3rd level support engineer, praha

posted
contact
katarína bartošová - 778435056, randstad czech republic
job type
permanent
apply now

job details

posted
location
praha, hlavní město praha
sector
IT management
job type
permanent
reference number
/48/06/2019/KB - t-1156
contact
katarína bartošová - 778435056, randstad czech republic

job description

Do you have experience with Software Development, It or have you been part of Support team?

Do you speak fluent English?

Would you like to work for an international company in the offices at Brno?

Than we have a great opportunity for you!

Duties and responsibilities:

• Respond to requests and queries from customers using Ariba products while ensuring customer

satisfaction.

• Develop and maintain technical expertise in assigned areas of product functionality and utilize it

effectively to help customers.

• Research, document, and resolve cases according to procedure.

• Customer driven feedback to functional areas in order to influence process/product improvements.

• Develop strong working relationships with other teams across Ariba.

• Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable.

what we offer

  • Multicultural environment 
  • Background of global stable corporation
  • Annual bonus
  • Package of benefits includig meal vouchers, cafeteria,..
  • Friendly working team
  • Competitive salary

who we are looking for

Requirements:

  • Bachelor’s degree with a technical discipline preferred.
  • Minimum of 2 years work experience (experience in Support, Software Development, ..)
  • Proven ability to quickly learn new products and technologies.
  • Strong problem solving and analytical skills.
  • Strong organizational, time management and prioritization skills.
  • Proven ability to manage multiple tasks or projects with changing priorities.
  • Strong communication skills (verbal and written).
  • Experience with SQL

how to apply

Have some question about the position first? Feel free to contact us!

Or you can just click to "Apply now", send us your cv, and we will contact you with more details.

To see all our open positions, go directly to www.randstad.cz