3rd level support, praha

posted
contact
vladimíra šimková - 778532032, randstad hr solutions
job type
permanent
apply now

job details

posted
location
praha, hlavní město praha
sector
IT management
job type
permanent
reference number
/155/03/2021/VŠ - t-3213
contact
vladimíra šimková - 778532032, randstad hr solutions

job description

Do you have experience with Software Development, It or have you been part of the Support team?

Do you speak fluent English?

Would you like to work for an international company?

Then we have a great opportunity for you!

Duties and responsibilities:

• Respond to requests and queries from customers using and ensuring customer

satisfaction

• Develop and maintain technical expertise in assigned areas of product functionality and utilize it

effectively to help customers

• Customer driven feedback to functional areas in order to influence process/product improvements.

• Develop strong working relationships with other teams

• Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable

what we offer

  • Full time job (with the possibility of extension)
  • Acquiring new job skills
  • Colorful work
  • Working from Home office
  • Interesting Financial Evaluation
  • Various Benefits (25 days of vacation, fully paid meal vouchers, sick days, extra leave)

who we are looking for

  • Knowledge of SQL
  • Bachelor’s degree with a technical discipline preferred
  • Work experience in Support, Software Development
  • Proven ability to quickly learn new products and technologies
  • Strong problem solving and analytical skills
  • Proven ability to manage multiple tasks or projects with changing priorities
  • Strong communication skills (verbal and written)
  • Experience with SQL

how to apply

Have some question about the position first? Feel free to contact us!

Or you can just click to "Apply now", send us your cv, and we will contact you with more details.

To see all our open positions, go directly to www.randstad.cz