customer service eng + fr / eng + ger, bratislava

posted
contact
adéla pokorná - 775407327, randstad czech republic
job type
permanent
apply now

job details

posted
location
bratislava
sector
Banking and financial services
job type
permanent
reference number
/108/03/2019/AP - t-839
contact
adéla pokorná - 775407327, randstad czech republic
apply now

job description

Do you want to work in an international dynamic environment? Do you want to be a part of a quickly expanding team? Can you speak English and German fluently? This company can offer you a friendly working environment, career growth, contribution to language courses and other interesting benefits.

what will you do?

  • provide direct support to our corporate clients in banking operational workflow topics
  • assist clients in detecting technical and functional issues and use your extensive experience and knowledge to diagnose, prioritize, advise and resolve technical and functional problems
  • maintain contact with clients and stakeholders and keep them informed about their requests
  • set-up clients on the new channel and related services
  • identify and bring forward suggestions for continuous improvement
  • be responsible for data investigation and analysis to complete clients requests
  • collaborate with other departments to solve daily assignments.

what we offer

  • working for international and stable financial institution
  • possibilities for further career growth in different roles within the team
  • financial - life events, 3rd pillar retirement saving, life insurance, salary compensation during illness leave (PN), referral bonus
  • trainings and language courses
  • extra holiday days
  • company events, team buildings
  • cafeteria benefits, etc.

who we are looking for

  • verbal and written fluent in English (B2) and German (C1) or French (C1
  • 2 years of relevant experience in client service function
  • excellent client service skills and communication skills
  • banking and payments knowledge, technical PC skills
  • flexibility, result-orientation, team player with a positive drive
  • willing to learn every day

how to apply

Are you interested in this position?

Please press the button “Reply”, fill in the form on the following page and attach your professional CV.

After reviewing your CV I will inform you about the following steps.

Should you have any questions do not hesitate to contact me.

If you are interested also in other currently opened position please visit www.randstad.cz.

 I am looking forward to our future cooperation