customer service with german or french (dutch/italian/russian/polish), praha

posted
contact
teresa klausová - 778882098, randstad czech republic
job type
permanent
apply now

job details

posted
location
praha, hlavní město praha
sector
Customer service
job type
permanent
reference number
/13/09/2019/TK - t-1400
contact
teresa klausová - 778882098, randstad czech republic

job description

Do you speak English fluently and also German or French? Do you have already some experience with 1st level of IT support or customer service?

Are you searching for a customer support position? Do you enjoy solving various issues and

being a helping hand for clients? If so, read on. We have an excellent opportunity for you!

Your responsibilities:

• Provide inbound application and functional support for all relevant the Company

applications 

• Respond to customer inquiries in a timely manner and within service level objectives.

• Successfully document all requests through the CRM system while adhering to all

documented procedures.

• Provide general assistance to other teams within Global Customer Support and the

Company.

• Ensure that individual performance meets or exceeds the department standards.

• Conduct all customer interactions in a manner that presents the company in a positive light.

what we offer

• Multicultural environment 

• Background of global stable corporation

• Annual bonus

• Package of benefits includig meal vouchers, cafeteria 

• Working place - Prague 5

• Friendly working team

• Competitive salary


who we are looking for

• Higher education

• Fluent English and German or French

• Customer orientation

• Willing to learn


how to apply

Have some question about the position first? Feel free to contact us!

Or you can just click to "Apply now", send us your cv, and we will contact you with more details.

To see all our open positions, go directly to www.randstad.cz