delivery consultant with german.

• As a manufacturing expert, your mission is to ensure customers successfully implement the Plex Smart Manufacturing Platform and develop the customer team into self-sufficient Plex experts
• Use your experience in ERP, MES, Materials Management, Supply Chain, Accounting or Quality to provide consulting leadership to customers within the manufacturing industry
• Provide multi-faceted services for customers including: new implementation; solution optimization design and implementation; packaged services; product and services expansion projects
• Engage in customer kick-off meetings: review project expectations, deliverables, and training timelines
• Build formal and informal relationships with customers and internal team members
• Monitor and deliver to a mutually agreed project plan and implementation timeline
• Gather and create accurate requirements for software configuration designed to meet the true business needs of the customer
• Gather information, research and manage customer support requests from creation to completion
• Communicate appropriate options for resolution and status in a timely manner
• Collaborate with Support Services to resolve customer support requests
• Manage timelines and deliverables with internal departments and customers
• Conduct workshops
• Implement and test software configurations
• Travel to customer sites as required
• Provide on-site support at go-live events
• Utilize and enhance our Delivery Practice, PMO and the Plex Knowledge Management System

what we offer

• 5 weeks of vacation
• 5 sick days
• Multisport card
• meal vouchers 75,- czk/ working day

who we are looking for

• excellent command of written and spoken German, as well as English
• BA/BS preferably in Business, Supply Chain Management, CIS or related field, or equivalent experience in implementing, consulting, or supporting an ERP system
• 3+ years of experience within the manufacturing industry / operations and experience implementing an ERP/MES
• Prior Plex experience is a plus
• Project Management skills
• relationship development
• consulting skills
• tests and validates software configuration both internally and with client
• able to configure software to meet customer requirements
• able to troubleshoot and solve issues

how to apply

Have some question about the position first? Feel free to contact us!

Or you can just apply to job offer, send us your cv, and we will contact you with more details.

To see all our open positions, go directly to www.randstad.cz