finance operations associate, praha

vladimíra šimková - 778532032, randstad czech republic
job type
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job details

praha, hlavní město praha
job type
reference number
/39/11/2020/VŠ - t-2667
vladimíra šimková - 778532032, randstad czech republic

job description

This role within the team is responsible for executing daily operational tasks within the O2I Education department and interacting with both the internal and external customers for German market. The successful candidate will gain a good knowledge of standard Education processes,  SAP system as used in the daily tasks and will contribute to the team spirit as well as customer satisfaction. The role reports to O2I Education Finance Operations Manager.

Daily tasks:

  • Processing course registrations for SAP Education products
  • 1st level query and complaint management
  • Handle incoming calls, striving for excellent answered calls ratio
  • Invoicing, issuing cancellations and credit notes
  • Close cooperation and communication with external and internal customers
  • Weekly and monthly internal monitoring and reporting

what we offer

  • Full time job (with the possibility of extension)
  • Acquiring new job skills
  • Colorful work
  • Working from Home office
  • Interesting Financial Evaluation
  • Various Benefits (25 days of vacation, fully paid meal vouchers, sick days, extra leave)

who we are looking for

  • Minimum upper-intermediate written and spoken English and German
  • Certificate of Secondary Education at the minimum
  • Business or accounting education is an advantage
  • A strong will to deliver excellent quality
  • Continuous improvement of technical skills and efficiency
  • Excellent customer service attitude
  • Ability to work in international teams and communicate both face to face as well as through virtual communication channels
  • Good command of MS Office (Excel, Word and Outlook)
  • Ability to keep up with fast changing environment
  • Customer service experience is an advantage
  • Experience with SAP system is an advantage

how to apply

Have some question about the position first? Feel free to contact us!

Or you can just click to "Apply now", send us your cv, and we will contact you with more details.

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