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helpdesk with german (no visa needed).

job details

summary

    job details

    Do you speak both German and English? Do you like communicating with people and helping them with their issues? Don't have a visa for the Czech Republic yet? No problem, we will gladly help you with the visa process.

    what will you do

    • Receive requests of the clients via emails, chat, tickets, and phone
    • Analyze their issues, solve them, or pass the more complex issues to the higher level of the support
    • Help clients going through installations by guiding them step-by-step
    • Remote troubleshoot
    • Set applications according to user needs
    what we offer
    • 1600 - 1700 EUR per month
    • performance bonus up to 80 EUR
    • 5 weeks of holidays
    • career progression
    • meal vouchers (4 EUR)
    • multisport card
    • relocation support (2 weeks of paid accommodation)
    • expat assistance - helping with the process of acquiring a visa
    • language courses – German, French, Spanish, Czech…
    • referring program
    • teambuilding activities
    • modern office near to Brno center

    who we are looking for
    • Fluent English and German (both spoken and written)
    • Great communication skills
    • Previous experience in similar positions

    how to apply

    Have some question about the position first? Feel free to contact us!

    Or you can just apply to job offer, send us your cv, and we will contact you with more details.

    To see all our open positions, go directly to www.randstad.cz


    Do you speak both German and English? Do you like communicating with people and helping them with their issues? Don't have a visa for the Czech Republic yet? No problem, we will gladly help you with the visa process.

    what will you do

    • Receive requests of the clients via emails, chat, tickets, and phone
    • Analyze their issues, solve them, or pass the more complex issues to the higher level of the support
    • Help clients going through installations by guiding them step-by-step
    • Remote troubleshoot
    • Set applications according to user needs
    what we offer
    • 1600 - 1700 EUR per month
    • performance bonus up to 80 EUR
    • 5 weeks of holidays
    • career progression
    • meal vouchers (4 EUR)
    • multisport card
    • relocation support (2 weeks of paid accommodation)
    • expat assistance - helping with the process of acquiring a visa
    • language courses – German, French, Spanish, Czech…
    • referring program
    • teambuilding activities
    • modern office near to Brno center

    who we are looking for
    • Fluent English and German (both spoken and written)
    • Great communication skills
    • Previous experience in similar positions

    how to apply

    Have some question about the position first? Feel free to contact us!

    Or you can just apply to job offer, send us your cv, and we will contact you with more details.

    To see all our open positions, go directly to www.randstad.cz