summary

randstad hr solutions
permanent

specialism
administrative and support services

job details

WFS Quality team is looking for a Quality Assurance Specialist to help develop and maintain quality assurance processes for vendors around the globe.

Responsibilities:

...

Monitor and report Quality metrics, deep dive and identify trends/root causes.
Liaise with internal and external teams to implement best practices and to drive performance improvements.
Recommend, own and drive performance improvement areas.
Drive through improvement initiatives until implementation.
Support/consult with the necessary functions to ensure new policies/processes are successfully scoped and rolled out with measurable results against key metrics.
Assist with compiling, analyzing and driving First and Repeated Contact Resolution improvement initiatives.
Provide the operation a holistic view of customer performance and identify the levers which will drive improvements.
Provide clear insight into performance drivers and the levers which impact performance.
Implement and own action plans which drive performance improvements.
Uses quality monitoring data management system to compile and track performance at team and individual level.

what we offer

salary: 40.500,- for full time
meal wouchers
home-office

who we are looking for

Some experience in Quality Assurance,
Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension in both German and English,
Working knowledge of Microsoft Excel,
Analytical skills and process understanding to evaluate large amounts of data and to identify implications for service deliver,
Collaborative and able to communicate with cross-functional teams in a global environment,
Builds lasting and effective relationships with stakeholders which focuses on the customer.

how to apply

Have some question about the position first? Feel free to contact us!

Or you can just apply to job offer, send us your cv, and we will contact you with more details.

To see all our open positions, go directly to www.randstad.cz

show lessshow more

WFS Quality team is looking for a Quality Assurance Specialist to help develop and maintain quality assurance processes for vendors around the globe.

Responsibilities:

Monitor and report Quality metrics, deep dive and identify trends/root causes.
Liaise with internal and external teams to implement best practices and to drive performance improvements.
Recommend, own and drive performance improvement areas.
Drive through improvement initiatives until implementation.
Support/consult with the necessary functions to ensure new policies/processes are successfully scoped and rolled out with measurable results against key metrics.
Assist with compiling, analyzing and driving First and Repeated Contact Resolution improvement initiatives.
Provide the operation a holistic view of customer performance and identify the levers which will drive improvements.
Provide clear insight into performance drivers and the levers which impact performance.
Implement and own action plans which drive performance improvements.
Uses quality monitoring data management system to compile and track performance at team and individual level.

what we offer

salary: 40.500,- for full time
meal wouchers
home-office

...

who we are looking for

Some experience in Quality Assurance,
Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension in both German and English,
Working knowledge of Microsoft Excel,
Analytical skills and process understanding to evaluate large amounts of data and to identify implications for service deliver,
Collaborative and able to communicate with cross-functional teams in a global environment,
Builds lasting and effective relationships with stakeholders which focuses on the customer.

how to apply

Have some question about the position first? Feel free to contact us!

Or you can just apply to job offer, send us your cv, and we will contact you with more details.

To see all our open positions, go directly to www.randstad.cz

show lessshow more

1 of 8
apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
2 of 8
we’ll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
3 of 8
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility to work in the UK.
4 of 8
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
5 of 8
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
6 of 8
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
7 of 8
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
8 of 8
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

MZ

markéta zajícová - 778956140

randstad@randstad.cz

global car fleet associate
- praha, hlavní město praha
- Permanent
posted 4 march 2022
The CoE Global Car Fleet team deals with strategic, future-oriented topics and projects, defines and manages the global handling and operation of all relevant areas. In doing so, we work closely with international and cross-functional stakeholders.THE ROLE•       Supporting and shaping proactively Global Car Fleet’s strategies (e.g. being an innovative fleet, process standardization/automation and sustainability etc.)•       Align with local management regarding Global Car Fleet’s strategies•       Supporting Global Car Fleet’s strategy to reduce CO2 emissions to become a more sustainable fleet•       Responsible for preparing reports for different stakeholders, accounting reasons and management•       Administration of car related contracts (leasing and/or purchase)•       Responsible for daily tasks related to car fleet management (supporting end to end process – from ordering a car to acquisition process)•       Providing support to our colleagues who are driving a company car via different channels (ticket system, e-mail, phone)•       Being the contact person to other internal stakeholders (HR/Payroll, Controlling, etc.)•       Being the contact person to leasing providers and/or manufactures, car dealers etc.•       Working in a global set-up•       Responsible for a specific scope of country/countries•       Other tasks related to car fleet managementwhat we offeracquiring new job skillscolorful workworking from Homeofficeinteresting Financial Evaluationvarious Benefits (25 days of vacation, fully paid meal vouchers, Multisport card, sick days, extra leave)who we are looking for•       Ideally university degree in Business Administration or the equivalent•       Fluent English language skills oral and written, additional language(s) (e.g., German) is/are a plus•       Experience with leased and purchased company car fleets•       Interest in mobility topics•       Customer and team orientated•       Work independently•       High commitment and proactive working•       Proficiency in Microsoft 365 and Microsoft Teamshow to applyHave some question about the position first? Feel free to contact us!Or you can just apply to job offer, send us your cv, and we will contact you with more details.To see all our open positions, go directly to www.randstad.cz
view job

quality associate with german.

job details

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch.

markéta zajícová - 778956140

related jobs.

global car fleet associate

let similar jobs come to you