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    • praha, hlavní město praha
    • permanent
    • randstad hr solutions
    The CoE Global Car Fleet team deals with strategic, future-oriented topics and projects, defines and manages the global handling and operation of all relevant areas. In doing so, we work closely with international and cross-functional stakeholders inside and outside SAP’s organization. •       Supporting and shaping proactively Global Car Fleet’s strategies (e.g. being an innovative fleet, process standardization/automation and sustainability etc.)•       Align with local management regarding Global Car Fleet’s strategies•       Supporting Global Car Fleet’s strategy to reduce CO2 emissions to become a more sustainable fleet•       Responsible for preparing reports for different stakeholders, accounting reasons and management•       Administration of car related contracts (leasing and/or purchase)•       Responsible for daily tasks related to car fleet management (supporting end to end process – from ordering a car to acquisition process)•       Providing support to our colleagues who are driving a company car via different channels (ticket system, e-mail, phone)•       Being the contact person to other internal stakeholders (HR/Payroll, Controlling, etc.)•       Being the contact person to leasing providers and/or manufactures, car dealers etc.•       Working in a global set-up•       Responsible for a specific scope of country/countries•       Other tasks related to car fleet managementwhat we offerAcquiring new job skillsColorful workWorking from HomeofficeInteresting Financial EvaluationVarious Benefits (25 days of vacation, fully paid meal vouchers, Multisport card, sick days, extra leave)who we are looking for•       Ideally university degree in Business Administration or the equivalent•       Fluent English language skills oral and written + additional language(s)(e.g., German) is an advantage•       Experience with leased and purchased company car fleets•       Interest in mobility topics•       Customer and team orientated•       Work independently•       High commitment and proactive working•       Proficiency in Microsoft 365 and Microsoft Teamshow to applyHave some question about the position first? Feel free to contact us!Or you can just apply to job offer, send us your cv, and we will contact you with more details.To see all our open positions, go directly to www.randstad.cz
    The CoE Global Car Fleet team deals with strategic, future-oriented topics and projects, defines and manages the global handling and operation of all relevant areas. In doing so, we work closely with international and cross-functional stakeholders inside and outside SAP’s organization. •       Supporting and shaping proactively Global Car Fleet’s strategies (e.g. being an innovative fleet, process standardization/automation and sustainability etc.)•       Align with local management regarding Global Car Fleet’s strategies•       Supporting Global Car Fleet’s strategy to reduce CO2 emissions to become a more sustainable fleet•       Responsible for preparing reports for different stakeholders, accounting reasons and management•       Administration of car related contracts (leasing and/or purchase)•       Responsible for daily tasks related to car fleet management (supporting end to end process – from ordering a car to acquisition process)•       Providing support to our colleagues who are driving a company car via different channels (ticket system, e-mail, phone)•       Being the contact person to other internal stakeholders (HR/Payroll, Controlling, etc.)•       Being the contact person to leasing providers and/or manufactures, car dealers etc.•       Working in a global set-up•       Responsible for a specific scope of country/countries•       Other tasks related to car fleet managementwhat we offerAcquiring new job skillsColorful workWorking from HomeofficeInteresting Financial EvaluationVarious Benefits (25 days of vacation, fully paid meal vouchers, Multisport card, sick days, extra leave)who we are looking for•       Ideally university degree in Business Administration or the equivalent•       Fluent English language skills oral and written + additional language(s)(e.g., German) is an advantage•       Experience with leased and purchased company car fleets•       Interest in mobility topics•       Customer and team orientated•       Work independently•       High commitment and proactive working•       Proficiency in Microsoft 365 and Microsoft Teamshow to applyHave some question about the position first? Feel free to contact us!Or you can just apply to job offer, send us your cv, and we will contact you with more details.To see all our open positions, go directly to www.randstad.cz
    • praha, hlavní město praha
    • permanent
    • randstad hr solutions
    The primary function is to effectively support SAP applications for external end-users and internal stakeholders. Support includes site navigation and system troubleshooting as well as interfacing with other teams to ensure world-class service. Specialists will provide complete satisfaction for all customerinteractions. This role is expected to be self-motivated, proactive, and demonstrate a passion for continuous learning. Main tastks:Support customers with functional questions displaying exceptional customer service, knowledge and oral/ written communication skillsObtain detailed and accurate information relating to the business impact of customer's technical issues utilizing effective questioning techniquesTo seek out opportunities to add value to customers during all interactions,Diagnosing and anticipating current and future customer learning needs and provide assistance with both.Resolve 80% of end-user functional questions on first contactProvide inbound and outbound (phone, email, web form, chat, community) application/functional support and resolution to customers (external and internal) while presenting the company in a positive and fair manner with timely updates and knowledgeable answersCollaborate, coordinate, and escalate on customer issues acting as a customer advocate whileworking with all departmentsMaintaining the quality of the customer support organization (release readiness, processdefinition, training, service audits)Document transactions in CRM systemwhat we offerAcquiring new job skillsColorful workWorking from HomeofficeInteresting Financial EvaluationVarious Benefits (25 days of vacation, fully paid meal vouchers, Multisport card, sick days, extra leave)who we are looking forBachelor´s Degree in technology or business area preferredEnglish language - Fluent + one European language at a good communication levelWorking in a customer service call center or help desk environment strongly preferredWorking with individuals from diverse cultures preferredWorking within structured time frames that provide limited flexibilityExternal and Internal client experienceExperience with creative problem solving for customershow to applyHave some question about the position first? Feel free to contact us!Or you can just apply to job offer, send us your cv, and we will contact you with more details.To see all our open positions, go directly to www.randstad.cz
    The primary function is to effectively support SAP applications for external end-users and internal stakeholders. Support includes site navigation and system troubleshooting as well as interfacing with other teams to ensure world-class service. Specialists will provide complete satisfaction for all customerinteractions. This role is expected to be self-motivated, proactive, and demonstrate a passion for continuous learning. Main tastks:Support customers with functional questions displaying exceptional customer service, knowledge and oral/ written communication skillsObtain detailed and accurate information relating to the business impact of customer's technical issues utilizing effective questioning techniquesTo seek out opportunities to add value to customers during all interactions,Diagnosing and anticipating current and future customer learning needs and provide assistance with both.Resolve 80% of end-user functional questions on first contactProvide inbound and outbound (phone, email, web form, chat, community) application/functional support and resolution to customers (external and internal) while presenting the company in a positive and fair manner with timely updates and knowledgeable answersCollaborate, coordinate, and escalate on customer issues acting as a customer advocate whileworking with all departmentsMaintaining the quality of the customer support organization (release readiness, processdefinition, training, service audits)Document transactions in CRM systemwhat we offerAcquiring new job skillsColorful workWorking from HomeofficeInteresting Financial EvaluationVarious Benefits (25 days of vacation, fully paid meal vouchers, Multisport card, sick days, extra leave)who we are looking forBachelor´s Degree in technology or business area preferredEnglish language - Fluent + one European language at a good communication levelWorking in a customer service call center or help desk environment strongly preferredWorking with individuals from diverse cultures preferredWorking within structured time frames that provide limited flexibilityExternal and Internal client experienceExperience with creative problem solving for customershow to applyHave some question about the position first? Feel free to contact us!Or you can just apply to job offer, send us your cv, and we will contact you with more details.To see all our open positions, go directly to www.randstad.cz
    • praha, hlavní město praha
    • permanent
    • randstad hr solutions
    Organization of truck transport for our clientMonitoring and tracking the shipments and keeping client informed about their statusCoordination of deliveries according to the client needsPro-active communication with the client and the carriers via email/phoneNegotiate the best solution with the carriers for specific requestsSolving problems related to the shipments, identifying the root cause and the corrective action planEnsuring the smooth running of customer and carrier invoicing (supporting Admin team)Actively looking for costs optimizing and added value opportunities when possibleTracking and resolving freight claimsEnsuring and improving quality of all services and processesRegular updating all data to internal systemParticipate to regular calls with carriers to ensure the KPIs are kept at the required levelwhat we offer25 days of holidaysCompensation for annual public transport passMeal VouchersFlexiPassFitness on site 24/7Appealing salary with quarterly bonus based on the performancesOpportunity for a career growthDaily use of foreign languagesPermanent contractwho we are looking forAdvanced knowledge of English languageGreat communication, organizational and problem-solving skillsAbility to work under pressure and respecting the deadlinesPro-active attitude and enterprising personalityStrong motivation to work in Transportation, great interest in logisticsKnowledge of MS Outlook, MS Excel, MS Word, MS Power PointPrevious experience in logistics is an advantagehow to applyHave some question about the position first? Feel free to contact us!Or you can just apply to job offer, send us your cv, and we will contact you with more details.To see all our open positions, go directly to www.randstad.cz
    Organization of truck transport for our clientMonitoring and tracking the shipments and keeping client informed about their statusCoordination of deliveries according to the client needsPro-active communication with the client and the carriers via email/phoneNegotiate the best solution with the carriers for specific requestsSolving problems related to the shipments, identifying the root cause and the corrective action planEnsuring the smooth running of customer and carrier invoicing (supporting Admin team)Actively looking for costs optimizing and added value opportunities when possibleTracking and resolving freight claimsEnsuring and improving quality of all services and processesRegular updating all data to internal systemParticipate to regular calls with carriers to ensure the KPIs are kept at the required levelwhat we offer25 days of holidaysCompensation for annual public transport passMeal VouchersFlexiPassFitness on site 24/7Appealing salary with quarterly bonus based on the performancesOpportunity for a career growthDaily use of foreign languagesPermanent contractwho we are looking forAdvanced knowledge of English languageGreat communication, organizational and problem-solving skillsAbility to work under pressure and respecting the deadlinesPro-active attitude and enterprising personalityStrong motivation to work in Transportation, great interest in logisticsKnowledge of MS Outlook, MS Excel, MS Word, MS Power PointPrevious experience in logistics is an advantagehow to applyHave some question about the position first? Feel free to contact us!Or you can just apply to job offer, send us your cv, and we will contact you with more details.To see all our open positions, go directly to www.randstad.cz

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