your privacy, explained.

This Data Protection Notice applies to the Processing of Personal Data that we collect when you visit our website, use our mobile application, when we provide you with our services related to agency employment and recruitment, outplacement, and the provision of other HR services, and to the Processing of Personal Data of individuals who work for companies with which we do business (or intend to do business).

Your privacy and the security of your Personal Data are important to Randstad HR Solutions s.r.o. and/or Randstad Services s.r.o. and other Randstad Group Companies. We are responsible for ensuring that all Personal Data entrusted to us is Processed in accordance with applicable data protection legislation.

This notice explains who we are, for what purposes we may use your Personal Data, how we handle it, to whom we may disclose it (such as clients, service providers, and/or other Randstad Group Companies), where it may be transferred or from where it may be accessed, and what your rights are.

• about Randstad

  The companies Randstad HR Solutions s.r.o. (referred to in this notice as: "Randstad HR Solutions") and Randstad Services s.r.o. (referred to in this notice as: "Randstad Services") (both companies collectively and/or individually referred to in this notice as: "we", "us", or "our companies") will Process your Personal Data in accordance with this Data Protection Notice (such Personal Data is sometimes also referred to as "information").

  Each of our companies is an independent Data Controller of your Personal Data ("Data Controller" within the meaning of applicable data protection legislation), except for your Personal Data Processed in connection with (i) the administration of our website or the Randstad application, (ii) keeping records of Talents, and (iii) the use of photographs of Data Subjects for marketing purposes, where our companies act as Joint controllers, as they jointly determine the purposes and means of such Processing.

  How can you find out which company is the Data Controller? The Data Controller is always the entity named in the contract you have concluded with Randstad, or the entity named in the documents you have received from Randstad.

  To operate and manage our business efficiently, Randstad Group Companies may, in certain instances, jointly define the purposes and means of Processing Personal Data, thereby acting as Joint controllers ("Joint controllers" within the meaning of the relevant data protection legislation). For example, our companies, together with our parent company Randstad N.V. and/or Randstad B.V., Process Personal Data related to the administration of the Misconduct Reporting Procedure and Sanctions Screening tools, as these companies jointly define the purposes and means of such Processing. The content of the joint controllership agreement between the Randstad Group Companies on the market is available at the following link.

  If you want to know more about these jointly controlled Processing activities or wish to receive a summary of the roles and responsibilities of the Joint controllers and/or exercise your data protection rights in connection with any jointly controlled Processing of your Personal Data, please contact us (see the "Contact us" section below).

• HR technologies

  our use of innovative HR technologies to search for talents and provide services

  Our ultimate goal is to support people and organizations in realizing their true potential. We believe that the best way to achieve this goal is to combine our passion for people with the power of today's HR technologies. By HR technologies, we mean technologies that help us digitize and improve various recruitment-related processes. 

  For example, we use chatbots and voicebots to improve your talent-search experience. Chatbots and voicebots give Talents the opportunity to answer questions based on the requirements of the job position they are applying for. For Talents, this is a user-friendly way to:

  • provide us with relevant information that may not be apparent from the Talent's application, profile, or CV;
  • quickly find out if the Talent's skills meet the basic requirements of the position, and if not, easily explore other positions or identify gaps in their skills;
  • respond whenever it is convenient for the Talent.

  As part of the broader recruitment process, human resources technologies allow us to connect Talents with our Consultants more quickly. This, in turn, enables our Consultants to better support Talents in their job search and deliver the right Talents to our clients faster. HR technologies also allow our Consultants to find people not only based on the jobs they qualify for, but also based on the jobs they are interested in.

  To support our recruitment processes for corporate positions, we may use technologies that rely on automated Processing to help assess information provided by Talents (such as professional experience, skills, and qualifications). These tools may generate indicative results or recommendations (such as suitability or match indicators) to support our recruitment teams.

  If these technologies are used in a way that involves automated decision-making or has a significant impact on individuals, we will provide the affected Talents with specific and appropriate information, including meaningful information about the logic involved, the applicable legal basis, and their rights, in accordance with applicable data protection laws. Final decisions regarding recruitment are made by our recruitment teams.

  Improving client experience

  HR technologies help us search a broader and more diverse pool of Talents, making us even better at finding the best talents with the most relevant skills for our clients. Thanks to these technologies, our Consultants can focus on tasks that require truly human qualities that technology cannot replicate: creativity and emotion.

  Web beacons
  
   

  Our emails may contain a campaign-specific "web beacon pixel" that tells us whether our emails are opened and verifies clicks on links or advertisements within the email. We may use this information for various purposes, such as determining which of our emails are more interesting to users, asking whether users who do not open our emails wish to continue receiving them, and informing our advertisers about the total number of users who clicked on their advertisements. The pixel will be deleted when you delete the email. If you do not wish for the pixel to be downloaded to your device, you should choose to receive plain text emails from us instead of HTML.
  
   

  Responsible use of HR technologies

  Randstad is committed to the ethical and responsible use of innovative HR technologies (you can read our principles regarding artificial intelligence here). Randstad does not use these technologies as a substitute for humans or human interaction in any part of its processes. On the contrary, our use of HR technologies aims to make interactions with clients and Talents more personal, relevant, and meaningful.

  We strive to involve humans whenever we make decisions that have a significant impact on you. If, in exceptional cases, we were to make such decisions based on a fully automated process (i.e., without human involvement), we will do so only if permitted by law and after informing you in advance.

  To ensure fair treatment of all Talents, we take measures to prevent bias when using HR technologies. For example:

  • We regularly test the outputs generated by these technologies to identify potential unfair biases.
  • We regularly seek expert advice to continuously improve how we identify and eliminate bias.
  • Both our Consultants and our search and matching algorithms are thoroughly trained and always work together.

• who we share your Personal Data with

  We may share your personal data:

  Randstad Group Entities:

  • with other Randstad Group Companies. We are part of a multinational group of companies and sometimes we may share Personal Data with other Randstad Group Companies for the purpose of efficient business management, compliance with legal and regulatory requirements, and providing our services to you (including matching) and to our clients. An overview of these companies can be found here.

  Our partner for talent strategy focuses on building long-term relationships with clients and Talents, understanding their unique challenges, and providing tailored solutions that help them thrive in a dynamic global talent market. We leverage data, technology, and our deep industry expertise to connect the right Talents with the right opportunities. 

  Talents' Personal Data may also be shared with other Randstad Group Entities if Talents wish to explore new opportunities in Randstad markets outside their current location and explicitly choose to share their Personal Data with other regional markets by opting in. This data sharing is conducted to facilitate the expansion of Talents' career prospects within the Randstad network. 

  External Partners:

  • with Randstad clients. As part of our services, including recruitment and temporary assignment to work for a user.
  • with third parties providing HR-related services (e.g., payroll service providers, benefit providers: meal vouchers and canteens, telephone operators, insurance companies providing pension and life insurance, company car leasing companies, and companies providing similar services and benefits for employees, including the Share Purchase Plan).
  • with third parties providing IT-related services (e.g., we use an external provider to support our IT infrastructure; e.g., a significant portion of our software and databases is located in a cloud environment operated by an external service provider).
  • in connection with the electronic signing of documents, we use specialized IT service and platform providers for electronic signing and SMS gateway providers for delivering verification PIN codes, who act as Data Processors, and other providers.
  • with third parties providing marketing-related services (e.g., we may store your Personal Data in a cloud CRM application hosted and provided by a third-party service provider; e.g., when we use a third-party service provider to organize an event, we may share your Personal Data with this third party to invite you to the event).
  • with professional service providers (e.g., our auditors, tax advisors, legal advisors).
  • with banks and insurance companies (e.g., for the purpose of paying the wages of our temporary employees, we share some of their Personal Data with our bank).
  • with pension funds and other companies for the purpose of long-term investment opportunities for employees.  

  Public and Regulatory Authorities:

  • with public authorities (e.g., under applicable laws, Randstad must provide Personal Data to social security and tax authorities).
  • with law enforcement authorities, courts, and regulatory authorities (e.g., as part of a criminal investigation, police authorities may request that we provide them with Personal Data).
  • with public authorities specified by the AML Act (Act No. 253/2008 Coll.), in particular the Financial Analytical Office, or the Police of the Czech Republic or supervisory authorities. 

  We may also disclose your Personal Data to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets; or
  • if all or substantially all of our assets are acquired by a third party, in which case Personal Data held by us about you may be part of the transferred assets. 

   

  When we share your Personal Data as described above, such Personal Data may be transferred both within and outside the European Economic Area (EEA).

  In the event that we transfer your Personal Data abroad, we will do so only in accordance with applicable legislation and will require that an adequate level of protection for your Personal Data is ensured and that appropriate security measures are implemented.

  Your Personal Data may be transferred from countries located in the EEA to countries located outside the EEA (for example, to the United States). In such cases, we will require compliance with the following safeguards:

  • The laws of the country to which your Personal Data is transferred ensure an adequate level of protection for Personal Data. Click here for a list of non-EEA countries that, according to the European Commission, provide an adequate level of protection for Personal Data; or
  • The transfer is subject to standard data protection clauses approved by the European Commission. More information about these data protection clauses can be found here; or
  • Any other relevant appropriate safeguards under Article 46 of the EU General Data Protection Regulation (2016/679).

  For more information on the safeguards we have implemented to protect your Personal Data internationally, please contact us at osobniudaje@randstad.cz. 

• how we will protect your personal data

  We have implemented technical and organizational security measures to protect your Personal Data against loss, misuse, alteration, destruction, disclosure, or unauthorized access. We restrict access to your Personal Data to individuals who genuinely need to know it for business reasons. Individuals who Process your Personal Data follow Randstad's rules for information and IT security, data protection, and other internal regulations and instructions applicable to the Processing of Personal Data.

  While we have measures in place to protect your Personal Data, it is important for you to understand that absolute security cannot be guaranteed. For this reason, we have procedures in place to handle data security incidents and to comply with legal requirements applicable to the detection, resolution, and notification of Personal Data breaches.

• your data protection rights

  You have the following rights regarding your personal data: 

  1. Right to be informed 
  You have the right to clear, transparent, and easily understandable information about how we use your Personal Data and what your rights are. Therefore, we provide you with information in this notice.  
  
  2.Right of access 
  You have the right to access the Personal Data we hold about you – we want you to know what Personal Data we have about you and to have the opportunity to verify whether we Process your Personal Data in accordance with applicable data protection laws and regulations. 
  
  3. Right to rectification 
  If your Personal Data is inaccurate or incomplete, you have the right to request its rectification.
  
  4. Right to erasure 
  This right is also known as the "right to be forgotten" and, simply put, allows you to request the erasure or removal of your Personal Data where there is no compelling reason for us to keep using it. This is not a general right to erasure; exceptions apply. 
  
  5. Right to restriction of processing 
  Under certain circumstances, you have the right to "block" or suppress further use of your Personal Data. When Processing is restricted, we may continue to store your Personal Data, but we may not use it further. By maintaining lists of individuals who have requested to "block" further use of their Personal Data, we ensure that this restriction is respected in the future. 
  
  6. Right to data portability 
  Under certain circumstances, you have the right to obtain and reuse your Personal Data for your own purposes across different services in a structured, commonly used, and machine-readable format. In addition, under certain conditions, you have the right to have this Personal Data transferred directly to a third party. 
  
  7. Right to object to processing 
  Under certain circumstances, you have the right to object to certain types of Processing. In particular, you have the right to object to the Processing of your Personal Data based on our legitimate interests or for reasons of public interest; the right to object to Processing for direct marketing purposes (including profiling); and the right to object to the use of your Personal Data for scientific or historical research purposes or statistical purposes under certain circumstances. 
  
  8. Right to withdraw consent 
  Where our Processing of your Personal Data is based solely on your Consent, you have the right to withdraw this Consent at any time. This includes your right to withdraw Consent to the use of your Personal Data in connection with voluntary employee surveys. 
  
  9. Right to object to automated decision-making 
  You have the right not to be subject to a decision based solely on automated Processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Automated decision-making occurs when an electronic system uses Personal Data to make a decision without significant human involvement.
  
  This right is subject to certain exceptions. For example, we may use automated decision-making if it is necessary for entering into or performing a contract with you ((pre-)contractual necessity) or based on your explicit Consent (if you have freely given Consent to such automated Processing), provided we implement appropriate safeguards, including:
  - the right to human intervention;
  - the opportunity to express your point of view; and
  - the right to contest the decision or request a review.
  
  If automated Processing is necessary for entering into or performing a contract, your objection to the use of such Processing may, in some cases, make it impossible to enter into or continue the contract.
  
  If automated Processing is based on a legal basis other than contractual necessity (e.g., Consent), you have the right to object or withdraw your Consent at any time, and we will review your objection in accordance with our data protection requirements.
  For more information, please see the "HR technologies" section.

  You can exercise your rights via the web form available at www.randstad.cz, by email at osobniudaje@randstad.cz, in person at our branch, or in writing by post sent to our company address.

  We will handle your request with extreme care to ensure the effective exercise of your rights. We may ask you to prove your identity to ensure that we do not share your Personal Data with anyone other than you!

  You should be aware that in certain cases (for example, due to legal requirements), we may not be able to process your request immediately.

  In any case, we will inform you of the measures taken within one month of receiving your request.

  You have the right to lodge a complaint with the Office for Personal Data Protection: Office for Personal Data Protection, located at Pplk. Sochora 27, 170 00 Prague 7, www.uoou.cz.

• changes to this data protection notice

  We may update this notice from time to time. The date of the last modification is indicated below in this notice. We recommend that you review this notice regularly to remain informed of any changes.